Giant Pay confirms over 18,000 payments have been made and “all outstanding payrolls” have been processed after security breach

Giant Pay confirms over 18,000 payments have been made and “all outstanding payrolls” have been processed after security breach

Over a week after Giant Pay became the “victim of a sophisticated cyber-attack”, an update on the company’s website confirmed that on Friday 1st October 2021, Giant Pay had been able to make “over 18,000 payments to workers” and had “processed and paid all outstanding payrolls”. The full announcement from Giant Pay is available below.


Giant Pay, an FCSA accredited umbrella company, discovered “suspicious activity” on their network on Wednesday 22nd September 2021. As a result, they were forced to take their services offline and engage with legal and cyber professionals worldwide.

For more information on the cyber-attack that Giant Pay has been subjected to, please read our blog: Giant Pay temporarily close down systems in response to “suspicious activity” on network.

An official announcement on Giant Pay’s website – Friday 1st October 2021

Here is the statement released on Giant Pay’s company website on Friday 1st October 2021:

Since Friday 24th September we’ve made over 18,000 payments to workers and processed and paid all outstanding payrolls. All payrolls and payments are now being processed in line with your usual payroll schedule.

If you have any queries regarding payments or the payment advances we have made to you, please contact our support team via your portal, live chat or phone.

We would like to take this opportunity to again apologise for the inconvenience caused and thank all of you who have sent us messages of support during what has been a very challenging time for our contractor workforce.

Hopefully, the situation is now resolved

Hopefully, Giant Pay’s systems are now secure and every contractor and freelancer has received their outstanding pay. We cannot comprehend what a stressful period this must have been for everyone impacted – and we sincerely hope it’s over and the criminals behind the cyber-attack are brought to justice.

Everyone at would like to send our best wishes to the team at Giant Pay and all of Giant Pay’s employees.

If you represent Giant Pay, or you are an umbrella employee who was impacted by the security breach, please share your experience with us by commenting below.

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